Contact us

Sollten Sie Fragen, Wünsche oder Anregungen haben, kontaktieren Sie uns, wir melden uns gerne und unverbindlich.

Contact Overview

We are at your service!

We would be happy to advise you regarding our insurance solutions during the following business hours:
Monday to Thursday 8 a.m. to 6 p.m.
Friday 8 a.m. to 5 p.m.
You may contact us outside our business hours and on bank holidays via our online form.


Click on Start Livechat during our contact hours and you will be connected straightaway to one of our customer advisers.
Live Help

Telephone consultation

Have you got stuck half way through calculating your insurance quote, or do you have a query about the coverage provided?

Simply give us a call during our contact hours on the following freephone advice number:

Request a call back at a time that suits you
Do you require detailed advice about our online insurance solutions? Book a free call back at a time to suit you.

Click on the link, select the required type of insurance and our calendar will open for you to book a call back at a time to suit you – we will then call you at the desired time. Please have to hand any documents you would like to discuss.


You can of course write to us if you prefer. Simply click on the link and ask us your question via the contact form:

Submitting a claim

We will help you in case of damage.


00800 24 800 800

From outside Switzerland:

+41 58 285 28 28  

Contact form:


Baloise Insurance Ltd.
Aeschengraben 21
P.O. Box 2275
4002 Basel

Media contact

Amos Winteler
Head of Communications Switzerland
Aeschengraben 21
P.O. Box 2275
4002 Basel
Get a quote
Report a claim
Contract services