In the event of a claim, we guarantee that it will be dealt with quickly and professionally. Our focus is always on quality repair and customer satisfaction. In order to offer you the best possible service, we have approved partner garages all over Switzerland. These garages meet our high standards and make it their business to handle repair work conscientiously and deliver high quality results.
Notify us of your claim by telephone and we will tell you how and where your car can be most efficiently repaired.
The benefits to you as a customer
As our customer, you stand to gain from numerous benefits – especially when you need to make a claim. For thanks to our partner garages, we can guarantee that vehicle damage claims will be resolved quickly and efficiently under the terms of your insurance policy.
In addition, there are tangible benefits for you:
- We organise the whole procedure for you – from towing the vehicle to repair work.
- We return the repaired vehicle to you within the regional area in which your partner garage is located.
- You have the use of a replacement vehicle free of charge throughout the duration of the repair work.
- Your deductible is reduced by CHF 300.-
- You will not be charged the deductible in the event of damage to your windscreen if you decide to have it repaired rather than replaced.
- Your repaired vehicle is cleaned throughout before it is returned to you.